Elegant Labels Return & Exchange Policy
25-Day Hassle-Free Returns
We want you to love every purchase. If you’re not completely satisfied, you may return or exchange items within 25 days of delivery.
How to Initiate a Return/Exchange
- Email [email protected] within 25 days
- Include:
- Order number
- Item photos (for quality verification)
- Reason for return
- We’ll email a prepaid return label & instructions within 24 hours
Condition Requirements
✓ Unworn, unwashed with tags attached
✓ Original packaging and protective bags
✗ Final sale items (marked “Non-Returnable”)
Refund Processing
• Refunds issued within 7 business days of receiving your return
• Original payment method only
• $8.95 return shipping fee deducted (waived for exchanges)
Exchanges
• Free size/color exchanges
• Processed after receiving original item
• Expedited shipping available (+$12)
Damaged/Defective Items
Contact us within 48 hours at [email protected] with:
- Photos of defect/damage
- Packaging images
We’ll send a replacement immediately
Important Notes
• Returns must be postmarked within 5 days of approval
• International customers: Refunds exclude original shipping/duties
For hygienic reasons, intimates/swimwear must have intact hygiene liners
Pro Tip: Keep your return tracking number until refund appears!